Trust and safety

Safer pet-care work starts with clear standards

Use these role-specific steps to recognize risks, protect people and animals, and choose the right reporting or emergency path.

PetCareers is not an emergency service

If a person or animal faces immediate danger, contact local emergency services, law enforcement, or the appropriate animal-welfare authority first. Use platform reporting for moderation and follow-up evidence.

For job seekers

Never pay an employer, recruiter, or third party to access a job, interview, equipment, or training.
Verify the workplace, duties, schedule, compensation, and animal-handling expectations before sharing additional documents.
Use the report control on a job for scams, misleading claims, unsafe conditions, harassment, or animal-welfare concerns.

For employers

Publish accurate duties, workplace conditions, physical requirements, schedule, compensation, and credential expectations.
Follow lawful, non-discriminatory hiring and protect candidate data from unnecessary access, export, or retention.
Maintain documented animal-handling, incident, supervision, and escalation practices appropriate to the role.

Animal-welfare concerns

Record only the facts needed for review; avoid public accusations or unnecessary personal and medical information.
Escalate immediate danger to the competent local authority before relying on platform moderation.
Preserve relevant dates, listing details, and lawful evidence so administrators can assess the concern consistently.

For moderators

Keep reporter details and report text confined to authorized moderation workflows.
Record every status transition and a concise evidence-based rationale before resolving or dismissing a report.
Escalate credible imminent-harm, repeat-abuse, or legal-risk cases through the appropriate internal and external path.

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